What the rate does not cover
Short version: you pay for licenses in your own tools and anything you choose to give as a bonus. Everything else is in the rate.
What you still pay for
Seats in your own software. If the specialist needs a Shopify staff account, a Zendesk license, a CRM seat or a paid plan in whatever internal tool you use, that is yours, the same as it would be for an employee. Paid ad spend, data subscriptions and anything they buy on your behalf go through you as well.
If your security policy requires them on hardware you own, we will ship and manage it, and the device is yours.
What we already cover
Their pay, their contract, their local taxes and contributions, their paid leave, their laptop, their internet and its backup, and cover when they are out. Recruiting and assessment are covered, including the paid task we run before anyone reaches the bench. A replacement is covered. There is no setup fee and no placement fee.
Bonuses and raises
You can give a bonus and we will pass it through in full, with nothing taken off it. If you want to raise someone's pay outside the annual review, tell us and we will work out what that does to the rate before you commit to it.