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Help and FAQ

Start with the written answers. If what you need is not there, say so and a person will reply within two business days.

Hiring through Tribe

From your first message to the day someone starts.

How long until someone starts?

Choose from specialists we have already vetted, or have us search for the role. Someone from the bench can usually start within two weeks of your first call. For a new search, you get two or three profiles within five business days, and most clients interview the following week.

Can I interview before I commit?

Yes. You see two or three profiles with their work samples, you interview the ones you want, and you decide. Nothing starts until you pick someone.

Who employs the specialist?

Tribe does. They are contracted through us in their own country, and you sign one agreement with Tribe. You get a worker on your team without opening an entity or running foreign payroll.

Can I start with a trial instead of a full month?

You can ask any shortlisted candidate for a paid trial task before you commit, and we will arrange it. We do not run free trials, because the person doing the work should be paid for it.

Working with your hire

Hours, managing the work, and what happens if the fit is wrong.

Who manages them day to day?

You do. They report to someone on your team, join your standups and work your tickets. We handle contract, payroll, equipment and cover, and we check in with both sides monthly.

What hours do they work?

The hours you set, full time. Both regions we recruit from sit within three hours of US Eastern, so a specialist can work a normal day that overlaps yours from start to finish.

What happens if the fit is wrong?

Tell us inside the first month and we shortlist again. The replacement costs nothing and we stop billing the placement that did not work from the day you tell us. We would rather swap once than lose the account.

Can I hire the person directly later?

Yes, and we will help with the paperwork. After twelve months there is no conversion fee. Before that we charge one month of the rate and hand over the contract.

Rates and billing

What the monthly rate covers and how we invoice it.

Is the rate the same in every country?

Yes. The rate is set per role and level and it does not move with where the specialist lives. Country changes the time zone overlap and the local talent pool. Your invoice stays the same. So we gain nothing by steering you to a cheaper country.

What is not in the rate?

Software licenses in your own tools, and anything you choose to pay as a bonus. Their laptop, their contract, their payroll, their local taxes and their paid leave are all in the rate. There is no setup fee and no placement fee.

Can I take someone part time or hourly?

Not today. Every placement is full time, because part time is where this model stops working for the specialist and the quality follows. If you need less than a full week, say so on the call and we will tell you whether to wait.

Where do your numbers come from?

Our rates are what we charge, and they do not change by country. Every US salary, employer cost and recruiting fee we compare against is an estimate, and our data sources page lists what each one is built from. We set all of them in October 2026.

Where our numbers come from

Still stuck?

The people who run the placements read and answer every message.

Email
hello@hirewithtribe.com
Reply time
Inside one business day for an existing client
Hours
8am to 6pm US Eastern, Monday to Friday
Something urgent on a live placement
Reply to your last thread and put URGENT in the subject
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