Asking for a replacement in the first month

Roughly one placement in nine gets replaced, usually in the first month, and almost always for fit rather than skill. It is a normal thing to ask for and it costs you nothing.

How to tell us

Email your contact at Tribe, or say it on the monthly check-in. You do not need a case file. "This is not working and here is the one thing that bothers me most" is enough, and the one thing is useful, because it tells us what to screen harder for next time.

What happens next

We stop billing that placement from the day you tell us. A new shortlist comes back inside ten business days, drawn from the bench and screened against what went wrong. You interview again and decide again. There is no replacement fee, no notice period on a replacement, and no limit written into the agreement.

What happens to the person

They stay with Tribe and go back on the bench, and we tell them what the feedback was. A fit problem is not a performance problem, and treating it as one is how a staffing company ends up with nobody good on the bench. If the issue was skill, they get the gap and a route back.